ATC Planning
The Challenge
Across the globe, Air Navigation Service Providers (ANSPs) face imminent staff shortages, jeopardizing airline passenger safety. The current, worsening shortage of Air Traffic Control Officers (ATCO) makes hiring and training new controllers, precise scheduling of the current workforce, and close attention to morale, all critical to flight safety and Air Navigation Service Providers’ business success. To achieve these goals, an advanced workforce optimization solution is required. Capgemini provides such an integrated solution for all your planning needs, based on Quintiq technology.
Meet today’s demand
To maintain high safety and service levels even while facing a shortage of qualified Air Traffic Control Officers, ANSPs must focus on utilizing their current personnel in the most efficient way, on improving employee satisfaction and on reducing overtime expenditures. This makes an accurate, flexible workforce optimization solution that perfectly fits your organization’s needs crucial to airline safety and to your organization’s financial success.
Meet tomorrow’s demand
The ANSP industry is changing with air traffic control practices evolving to reflect new international treaties and market shifts. This fluid environment means that an ANSP sould be able to predict where deficiencies will occur given a certain scenario. For example: predicting required availability based on forecasted demand and changed rules and labor regulations.
The Benefits
Better planning is directly related to better performance. In order to manage the complexity and keep overview over all details, ANSPs must focus on the key performance indicators (KPI’s). We help you identify the KPI’s and we make sure that these KPI’s are measurable. Thus, we enable you to steer on the quality and profitability of the planning. In short: planning for profit.
A Quintiq solution implemented by Capgemini’s GSC APS has the following key benefits:
- Increased employee satisfaction and motivation
- Efficient personell utilization
- Significant cost savings and reduced overtime expenditure
- Company wide transparant
Why us
Realizing complex multi-resource planning solutions is one of the core capabilities of Capgemini’s Global Solution Center APS. The solution center has successfully carried out over 40 Quintiq implementations at a wide range of industries. Capgemini’s Rightshore® delivery model, involving local entities and development centers in India and Holland, ensure high quality and sufficient implementation capacity in the emerging APS market.
Capgemini has long standing relationships in the aviation industry. Capgemini’s experience in this industry is captured in the Center of Excellence Aviation in the Netherlands. Our expertise is at your disposal
Contact Us
Wim-Paul Swanborn, Herman Bosker
Contact our Utrecht office.
e-mail: gscaps.nl@capgemini.com tel: +31 30 6898402