Repair Services Planning
Satisfy your customer
Can your organisation be lean and mean while satisfying every customer? Can you balance your B2B and B2C services? This all depends on setting the customer’s expectation properly and meet your agreed deadlines. Even if some jobs are overrun or delayed. Even if you have to prioritize rush jobs. Well, can you?
Planning at the heart
With a Quintiq planning solution implemented by Capgemini, you can. Quintiq planning solutions for the repair services industry sit at the heart of your operations. We integrate the planning with order intake, back office repair estimations and the actual execution. At order intake you do not need to make a best guess. Make informed decisions instead. Monitor your operations live using Quintiq and have a birds-eye view of the operational bottlenecks. You can steer your operations accordingly.
Plan for profit
Better planning is directly related to better performance. In order to manage the complexity and keep overview over all the details in the planning, ýou need to focus on the key performance indicators (KPI’s). We help you identify the KPI’s and we make sure that the KPI’s are measurable. Thus, we enable you to steer on the quality and profitability of the plans. In short: planning for profit.
A Quintiq solution implemented by Capgemini’s GSC APS, has the following additional benefits:
- Automatically factor in the experience and speed of you employees.
- Plan all relevant resources, e.g. repair stations and specialized equipment.
- Cope with disturbances, rush jobs and overruns. Make informed decisions.
- Balance and optimize utilization and service delivery. Stay lean and mean.
- Implemented as a 100% fit for your business.
- Deploy an integrated planning solution across units and locations.
- Quintiq fits in any IT landscape.
Why Us
Realizing complex multi-resource planning solutions is one of the core capabilities of Capgemini’s Global Solution Center APS. The solution center has successfully carried out over 40 Quintiq implementations at a wide range of industries. Capgemini’s Rightshore® delivery model, involving local entities and development centers in India and Holland, ensure high quality and sufficient implementation capacity in the emerging APS market.
Capgemini has a thriving Transport & Distribution sector, and has long standing relationships in the maritime sector. Capgemini’s experience in the this sector is captured in the Competence Centre Ports & Shipping in The Netherlands (50 consultants) and the Maritime Knowledge Centre Norway. Our expertise is at your disposal.
Contact Us
Wim-Paul Swanborn, Herman Bosker
Contact our Utrecht office.
e-mail: gscaps.nl@capgemini.com tel: +31 30 6898402