Postal & Express Planning (Pickup & Delivery)

The Challenge

Many of the world’s postal services are moving from government-operated monopolies to at least semi-autonomous businesses, preparing of the liberal market in 2011. The express business is highly competitive, with many mergers over the last couple of years. All focussing on high service.

Every day, Express Operators face the ultimate logistical pressure: guaranteed service levels to any customer: next day delivery, before 9.00 a.m. service or other guaranteed services. Express Operators distinguish themselves by being reliable, fast and cost-effective. The focus of Express Operators is on a reliable and optimized medium-term tactical planning that guarantees any shipment to be accepted against the lowest costs and highest margin. But only those operators that combine tactical planning with robust short-term operational scheduling are able to achieve operational excellence. When provided with real-time event management to handle all disturbances and changes on the very day of operation, Express operators are able to support their processes on all levels.

How do you cope with the ever changing circumstances? How do you make all the planning rules and constraints transparent? An Advanced Planning and Scheduling (APS) tool gives you the possibility to act rapidly on changing circumstances and to e.g. handle more orders per route.

The Solution

APS offers the solution that support your business process and the daily planning of your Express network. Giving insight in all important issues like working time, delivery & collect status and so on, based on your typical Business Rules. With visibility on possible alerts before executing actions allows you to have a high span of control. What-if scenario’s offer the insight you need to select the best execution solution for the daily puzzel.

The Benefits

Better planning is directly related to better performance. In order to manage the complexity and keep overview over all the details in the planning, ýou need to focus on the key performance indicators (KPI’s). We help you identify the KPI’s and we make sure that the KPI’s are measurable. Thus, we enable you to steer on the quality and profitability of the plans. In short: planning for profit.

A Quintiq solution implemented by Capgemini’s GSC APS, has the following additional benefits:

Solve your planning puzzles in all their complexity
Makes your planning process transparent
Consistency between planning and realization
Fits in any IT landscape

Why Us

Realizing complex multi-resource planning solutions is one of the core capabilities of Capgemini’s Global Solution Center APS. The solution center has successfully carried out over 40 Quintiq implementations at a wide range of industries. Capgemini’s Rightshore® delivery model, involving local entities and development centers in India and Holland, ensure high quality and sufficient implementation capacity in the emerging APS market.

Capgemini has long standing relationships in the logistics industry. Capgemini’s experience in the this sector is captured in the Global Solution Center. Our expertise is at your disposal.

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