The Crew Diagramming Challenge
The Challenge
Liberalization and the entrance of new competitors have dramatically changed the rail and public transport industry. To survive, former state-owned companies have become more competitive while new companies are creating new ways to differentiate themselves. In addition, increasing customer demands are forcing all market players to make a bold tactical decision: whether to focus on operating fixed, highly efficient services or to become flexible, multi-modal, door-to-door operators. Both strategies involve numerous aspects that need to be considered, and many planning issues that must be handled.
The Solution
Efficient crew utilization in the form of pro-active planning and workforce optimization is crucial to the success of all rail & public transport providers. The complex puzzle of shift generation (crew diagramming) demands a solution that can integrate multiple factors, including all rules, directives and constraints. Furthermore, any solution must be flexible enough to handle daily, last-minute scheduling disturbances - unexpected track maintenance, unscheduled employee absence, rail or roadaccidents - so customer service levels can be maintained. Capgemini provides such an integrated solution for all your planning needs, based on Quintiq technology.
The Benefits
- Reduction of operation costs through beter utilisation of crew
- Reduction of overtime
- Increased crew satisfaction through compliance with labor rules and taking individual preferences into account
- Compliance with safety rules
- Company-wide transparancy - The consequences of planning modifications are immediate clear to all planners
Why Us
Realizing complex multi-resource planning solutions is one of the core capabilities of Capgemini’s Global Solution Center APS The solution center has successfully carried out over 40 Quintiq implementations at a wide range of industries. Capgemini’s Rightshore® delivery model, involving local entities and development centers in India and Holland, ensure high quality and sufficient implementation capacity in the emerging APS market.
Capgemini has long standing relationships in the public transport and rail industry. Capgemini’s experience in this industry is captured in the Center of Excellence Rail in the Netherlands. Our expertise is at your disposal
Contact Us
Wim-Paul Swanborn, Herman Bosker
Contact our Utrecht office.
e-mail: gscaps.nl@capgemini.com tel: +31 30 6898402